100% Coverage of all parts and labor for the entire product for three year from original date of purchase. Our obligations under this warranty are limited to repair or replacement, at our option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. CleanButt reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. CleanButt will not charge for labor or parts in connection with warranty repairs or replacements. CleanButt is not responsible for the cost of removal, return and/or reinstallation of products.
Due to the difficulty and customer cost in transporting this product, CleanButt will NOT accept any returns of the Prodigy due to the unit being an incorrect size, measurement, shape, incompatible with the customer’s bathroom, or the customer simply changing their mind. Due to the large dimension and weight, a white glove curbside service will be used for transporting the Prodigy. The same method of shipping must be used for returns to avoid further damages during transit. Claims for damaged and/or missing items must be received within 48 hours of delivery by email or phone: firstname.lastname@example.org – 813-810-8119. For issues of a unit arriving damaged or missing parts, contact CleanButt for an authorized RMA number by emailing email@example.com with your full order information including PO#, customer name, customer phone number, customer address, purchase date, and reason for return. Do not sign for damaged items.